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Candidates will be responsible for all aspects of the collection of accounts and will perform all duties in accordance with company policies and procedures and all state and federal regulations.

  1. Collection of accounts in a professional and consistent manner;
  2. Utilize technology for all day-to-day activities (JST collection software): Includes: placing and receiving outbound and inbound calls and accurately documenting all information pertaining to accounts on our collection system;
  3. Perform required skip tracing via the Internet and other tools available;
  4. Maintain compliance with the Fair Debt Collection Practices Act.


  1. Two (2) years of collection experience preferred
  2. Spanish speaking a plus;
  3. Ideal candidate will have prior insurance claims experience as well as debt collection experience;
  4. Candidate will handle uninsured motorist collections. Prior experience in both collections and insurance subrogation is a plus;
  5. Excellent verbal and written communication skills (proficient telephone technique/skills) ;
  6. Proven skip tracing experience;
  7. Proficient organizational and follow-up skills;
  8. Basic computer skills required. Collection software experience helpful (JST a plus);
  9. Knowledge of FDCPA required;
  10. Reliable attendance track record.

Additional Information:

  1. Position Type: Full Time
  2. Schedule: Normal work week is Monday through Friday
  3. Hours: 8:00 AM – 4:30 PM Monday – Thursday; 8:30 AM – 3:30 PM Friday

Salary Commensurate With Experience.

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