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Terms & Conditions

Terms of Website Use




Any payments made or proposed through this site and related links are considered voluntary payments. By processing any payment less than the full balance owed, you understand and agree that our office and our client are not agreeing to a specific payment arrangement (unless expressly confirmed by a representative of Chaplin & Papa, P.C. dba Chaplin & Gonet via telephone, email, letter, stipulation or other correspondence). Payments made shall be applied to the account selected by you. You understand that making a payment on your account, other than a payment in full, does not establish a payment arrangement and may not stop further collection effort. Our office and our client do not agree to suspend collection activity unless expressly confirmed via telephone, email, letter, stipulation or other correspondence. It is important that you contact our office to discuss the current status of your account or if you have a court date pending in the next seven (7) days. When sending a payoff or responding to a settlement offer on your account as the result of the payment proposal, or if you require additional assistance, please contact our office at: (804) 643-0133 between the hours of 9:00 a.m. and 5:00 p.m. EST Monday through Thursday, 9:00 a.m. to 3:30 p.m. EST on Fridays or email us at to confirm your balance and proposal.


Nothing within this website or related links shall be considered legal advice by our office. Nothing in this website shall be considered as an offer to settle any particular account. You as, further understand that Chaplin & Papa, P.C. dba Chaplin & Gonet is a law firm retained by creditors to collect debts. All communications throughout this site and related links are an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.


4808 Radford Avenue
Richmond, VA 23230

Phone / Fax / Email
Phone: 804.643.0133 Fax: 804.6445812

M – Th | 8:00am – 4:30pm

F | 8:30am – 3:30pm